eTax service provider

The Service Provider System is the fastest, easiest and most secure solution that helps both the taxpayers and Egyptian Taxes Authority to ensure swift and accurate end-to-end e-invoicing transactions.

The system enables taxpayers to send their invoices through different channels i.e:- service provider portal,  direct integration with taxpayers’ ERP systems  and the desktop application. These channels were well designed to match the needs of the different taxpayers’ business needs

 

Main Features of the Services provider system:

  • Ensures the correctness and validity of the invoices
  • Ensures the compliance of the issued invoices to the approved formats of the Egyptian Tax Authority
  • Ensure the services integration with the e-invoice system and provide the needed support
  • Full Business continuity plans and strict data protection in place according to the highest international standards
  • Performance evaluation monitoring tools to ensure the quality of the provided services
  • Diverse technical support channels to ensure appropriate highest-level support provided to the taxpayers
  • Training services for subscribers through specialized interactive trainings and/or recorded videos
  • Dashboards with built-in reports to assist taxpayers in decision-making

Various channels to receive the invoices from taxpayers:

Service Provider Portal:

Through this portal, the taxpayer can:

  • Send/receive (cancel or reject) invoices, credit and debit notes
  • Items coding
  • Summary of all transactions through the dashboard
  • Taxpayer profile management for the company and its authorized representatives

 

Integration through APIs:

  • Direct integration with the Taxpayers’ ERP to ensure full automation of the e-invoicing solution

 

Desktop application:

  • Simple tool/application to integrate with ERP/Invoicing solutions without the need for development efforts

eTax service provider support channels

The Service Provider System is equipped with full-fledged support services in line with the international standards:

  • Training (physical training, recorded videos, and remote interactive training)
  • Technical support services over 24/7
  • Chatbot
  • Integrated system for performance evaluation to ensure taxpayers' satisfaction and continuous services improvements